FAQ Membership
VIP Memberships also come with a host of other perks. VIP members enjoy year round discounts on lotion products as well as discounts on upgrades to higher level equipment. VIP Members also get regular discounts and coupons not offered to anyone else.
While your account is frozen a small $5 fee + tax will continue to be charged to your account. When you reactivate your account, all prior freeze fees (less tax) will be added back to your account to use towards upgrades. When you freeze your account, there is no enrollment fee to pay when your account reactivates and resumes drafting the full amount at the end of your designated freeze period.
If you choose to unfreeze your membership before the designated freeze end date, just simply stop in and we will unfreeze your membership for the pro rated amount left for that month, and you can start using your membership again.
Canceling your membership is an easy process. All of our memberships come with our No Contract guarantee. Simply stop in to one of our Locations and fill out a Membership Cancellation Form. You will be given a receipt showing when you cancelled, when your last monthly payment will be charged and the final day your membership will remain active and you will be able to tan. Please remember we do need a 30 day notice from your draft date in order to cancel your recurring payments.
Rather than canceling, many of our clients choose to freeze their accounts. When you freeze your account there is no enrollment fee to pay when you decide it’s time to start tanning again. A small $5 monthly fee will continue to be applied to your account and when you reactivate your account, all prior freeze fees will be added back to your account to use towards upgrades.